Q: What is the expected delivery timeframe for my order?
- Ready Stock Items: 5-7 business days
- Pre-order Items: 7-14 business days
These delivery timeframes are estimates and may vary depending on your location and courier partner. This includes processing, fulfillment, and shipment via our trusted courier partners.
Q: When will I receive my tracking number?
A: You will receive a tracking number and order updates via email once your order has been shipped by our courier partner. Order processing typically takes 3-7 business days.
Q: Do you offer international shipping?
Yes, we offer international shipping to Singapore, Brunei, Indonesia, and the Philippines.
Shipping Rates:
- Singapore: RM30 (for the first 1kg)
- Brunei: RM70 (for the first 1kg)
- Indonesia: RM95 (for the first 1kg)
- Philippines: RM99 (for the first 1kg)
Please note that shipping fees may increase slightly for orders exceeding 1kg.
Q: Can I be assured the advertised colors accurately represent the actual products?
A: We strive to accurately represent product colors in our photos. However, slight color variations may occur due to differences in screen calibration and lighting conditions. We recommend reviewing both product photos and descriptions for the most accurate representation.